Cover image, project name: Empowering Designers: AI Assistance for Enhanced Idea Generation and Quality Solutions in Brainstorming. on the right is a robot embracing a human

Introduction

Illustration: A robot

What is the problem?

How to use AI assistance in a better way so that designers can be more inspired and perform better during brainstorming.

Why is this important?

  • The use of AI in the design industry is primarily focused on the later stages of design, while there is a lack of AI-supported tools in the early concept generation phase, such as brainstorming.
  • Currently, AI tools that directly generate ideas often lead to negative effects on designers, such as distrust and a lack of confidence.
  • AI has the potential to enhance human creativity, and the collaborative model of human-AI co-creation is worth exploring and investigating further.

Aim and research questions

aim and research question

Prototype development process

Secondary research

Better ways to go brainstorming:

Survey

A questionnaire was distributed to students studying design at Loughborough University who had experience of brainstorming to investigate their brainstorming preferences and attitudes towards AI.

Designer preference:

76% of designers prefer to use pen and paper for brainstorming rather than online tools.

52% of designers believe the biggest challenge in the brainstorming process is generating new ideas.

pie chart: difficulty

56% of designers find it difficult to think outside the box.

pie chart: hopeness

60% of designers want AI to give them tips and advice during brainstorming.

3 possible ways

As a result, three possible ways for designers to use AI were identified to try and see which would be more appropriate for designers’ design patterns

  1. Diverse Brainstorming Techniques

Getting AI to use SCAMPER, 6Hats and other techniques to ask leading questions to improve creativity.

AI-Diverse Brainstorming Techniques Test Photos

Inspiring
Highly stable
Logically sound

2. Use Visual Stimuli

Visual stimulation stimulates association and divergent thinking, which increases creativity.

AI-images Test Photos

No meaning
Instability
Restricted thinking

3. Role-plays and Simulations

Utilizing role-playing and simulations breaks conventional thinking and deepens understanding.

AI-roleplaying Test Photos

Poor stability
Poor initiation
Uncontrollable

So,using different design methods combined with AI is the most appropriate and stable way to assist designers in brainstorming.

Then, the main task was to explore which design pattern combined with AI would be more stimulating for designers to perform better in brainstorming.So I chose the way of the two most recognised, scamper and 6hats.

Final prototype

I used two brainstorming questions for the crossover experiment because the same person can’t brainstorm a question twice.

logic of prototypes
logic of test

So there are a total of 4 final prototypes:

  1. Question 1 (service design) ‐ SCAMPER
  2. Question 1 (service design) ‐ 6hats
  3. Question 2 (product design) ‐ SCAMPER
  4. Question 2 (product design) ‐ 6hats

The final participants will be randomly divided into two groups and cross‐tabulated, with
group A completing prototype 2 & 3 and group B completing prototype 1 & 4.

Evaluation methodology

Quantitative analysis

  1. Post-test questionnaire

After completing each brainstorming session, participants rated inspiration and creativity, satisfaction, quality improvement, and intention to use based on their subjective perceptions.

2. Quantity of ideas

After completing brainstorming, they are evaluated on the number of ideas they came up with.

3. Quality of ideas

After completing the test, participants were required to select the 3 ideas they were most satisfied with, which were then evaluated and scored by 4 experienced designers recruited to evaluate and score the ideas from three perspectives: innovation, feasibility and practicality.

Data from all the above quantitative analyses will be analysed through SPSS tools.

Qualitative analysis

After the participants had completed all the prototype tests, a short interview was conducted to ask them about the strengths and weaknesses of SCAMPER and 6HATS after working with the AI, their tendency to use it, what needs to be improved, and what other ideas they have for AI involvement in brainstorming.

interview question list

Results of the final evaluation

Quantitative analysis

Post-test questionnaire

Quantity of ideas

Quality of ideas

In summary, they felt better subjectively about scamper, but scamper didn’t make a significant difference to the quantity or quality of their IDEA.

Qualitative analysis

In the qualitative analyses, the data were all derived from the participants’ exit interviews
and each question covered a different perspective and scope

Advantages & Disadvantages
Advantages & Disadvantages
Preference
preference

50% of the participants preferred SCAMPER, 25% chose 6HATS and the remaining 25% could not make a choice.

Improvement

Prototype improvements


According to the analyses, although there was no significant difference in the quantity and quality of ideas generated during the brainstorming process using the SCAMPER and the Six Hats methods, from the subjective point of view of the designers, the SCAMPER was superior to the Six Hats in terms of satisfaction, perceived quality of the ideas, and quantity of ideas. And based on the results of the qualitative analysis, I upgraded the SCAMPER prototype and conducted a small test.

new prototype

Analysis

Case generated by AI

To summarize, AI‐generated relevant cases will increase designers’ confidence and inspire
to a certain extent, but they may also limit designers’ thinking. At the same time, AI should
generate more relevant cases.

Image generated by AI

AI‐generated case images, even though they can visualize the case to a certain
extent, will limit the designer’s thinking, and most of the AI images can’t make sense very
well.

Tips given by AI

AI‐generated tips are effective in inspiring users’ thinking, but are not as stable
because AI considerations sometimes lack practicality or are too pie‐in‐the‐sky.

Guidelines

This paper investigates the impact of guided questions generated by AI in combination with
different design practices (SCAMPER & 6HATS) on the brainstorming process of designers,
and a series of conclusions are drawn. These conclusions can generate some guidance on
how to better integrate AI into the designer’s inspiration phase in the future.

  1. SCAMPER is more suitable for the ideation stage of brainstorming compared to 6 Hats.
    When combined with AI, the guiding questions generated by SCAMPER align more with
    the thought patterns and logic of most designers, thereby achieving higher satisfaction.
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  2. 6 Hats is better suited for the research phase or design review stages. The 6 Hats
    framework is more practical but less inspirational. During the actual development phase,
    users should have the option to choose between different models.
  3. AI should provide a plethora of examples for each dimension of guiding questions.
    Textual case descriptions can better stimulate designers’ thinking, including both directly
    relevant and similar cases.
  4. AI should also provide a vast amount of relevant knowledge and tips for each
    dimension of guiding questions.
    Due to cognitive limitations and knowledge gaps,
    designers can easily stagnate; substantial input of background knowledge can help
    inspire them more effectively. However, care must be taken that these tips are not
    overly specific, as they may constrain thinking.
  5. Use images cautiously during the brainstorming process. Images generated by AI often
    lack practical considerations and overly specific images can restrict designers, making it
    difficult for them to think outside the box.
  6. In the AI‐assisted brainstorming process, more integration and visualization are
    needed.
    Designers generally prefer to see all guiding questions organized by different
    dimensions using mind maps or tables, which helps them clarify their thoughts.